Customer Service Representative - Online Shopping

Full Time
EXPIRES 08 Jun, 2022

Job Location

La Grange Public Road, West Bank Demerara

Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, prepare invoices, assess situations and and escalate complaints when absolutely necessary.  To do well in this role you need to be able to remain calm when customers are frustrated and have experience with online shopping.

Requirements

Suitable applicants should have:

Great command of the english language

CXC English Grade I-II

Mathematics Grade I-III

Residing on the West Bank Demerara/West Coast Demerara

Experience in online shopping would be an asset

Responsibilities

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Prepare quotations and receive down payments for orders.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our services inside and out so that you can answer questions.
  • Assist in processing weekly shipments and preparing invoices.

Remuneration

Job is monthly paid.

Working hours are 10 am - 5 pm (Monday through Friday)

10 am - 2 pm (Saturday)

Apply now

You may submit your application to shipwestside.mgmt@gmail.com

Apply Online
You may alternatively apply for this job online with your SkilledGuyanese profile.
Your application will be emailed to the employer immediately.
Then, the employer will be able to view your application on our website.

A JOB BY

West Side Online Shopping



Overview

Shipping and courier service. Air and sea freight offered.
Browse More Jobs
300x100 pixels
300x200 pixels
300x300 pixels

Share this job