Customer Service Representative - Online Shopping
Full Time
EXPIRES 08 Jun, 2022
Job Location
La Grange Public Road, West Bank DemeraraDescription
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, prepare invoices, assess situations and and escalate complaints when absolutely necessary. To do well in this role you need to be able to remain calm when customers are frustrated and have experience with online shopping.
Requirements
Suitable applicants should have:
Great command of the english language
CXC English Grade I-II
Mathematics Grade I-III
Residing on the West Bank Demerara/West Coast Demerara
Experience in online shopping would be an asset
Responsibilities
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Prepare quotations and receive down payments for orders.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our services inside and out so that you can answer questions.
- Assist in processing weekly shipments and preparing invoices.
Remuneration
Job is monthly paid.
Working hours are 10 am - 5 pm (Monday through Friday)
10 am - 2 pm (Saturday)
Apply now
You may submit your application to shipwestside.mgmt@gmail.com
Apply Online
You may alternatively apply for this job online with your SkilledGuyanese profile.
Your application will be emailed to the employer immediately.
Then, the employer will be able to view your application on our website.
You may alternatively apply for this job online with your SkilledGuyanese profile.
Your application will be emailed to the employer immediately.
Then, the employer will be able to view your application on our website.
A JOB BY
West Side Online Shopping
Overview
Shipping and courier service. Air and sea freight offered.
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