CUSTOMER SERVICE REPRESENTATIVE at Metro Office & Computer supplies
• Customer focused individual who is acknowledged for talents in inspiring coworkers to excel and adapt to the demands of a challenging workload.
• Excellent communication and organizational skill along with strong work ethics aimed at projecting a positive company image.
• Expert in delivering consistent customer service to ensure client satisfaction and service improvement.
• Minimum of Grade 2 in CSEC Mathematics and English.
2. Customer – satisfaction
3. Information analysis
4. Market knowledge
7. Product demonstration
9. Client account management
10. Follow up
11. Quality control
• Responsible for maintaining a high level of professionalism with clients and work to establish a positive rapport with every caller.