Call Center Quality Analyst at Qualfon

Important: Please ensure that you meet the general requirements of this job.

Job Requirements

Education/Knowledge: 

  • High school diploma.
  • At least 1 year of previous Call Center experience
  • At least 6 months of previous QA Experience
  • Strong computer knowledge and excellent typing skills (30 WPM)

Experience / Skill: 

  • Technical competence (understand software, hardware, networks, etc)  
  • Ability to work independently 
  • Motivated, goal oriented, persistent and a skilled negotiator  
  • High level of initiative and works well in a team environment  
  • Excellent organizational and time management skills
  • Strong oral, written, influential communication and presentation skills  
  • Must be able to interact effectively with all internal departments and representatives
I meet these requirements

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