Store Operations Supervisor

Full Time
EXPIRES 11 Feb, 2022

Job Location

FoodMaxx Supermarket


The position shall cover the following areas:

Operations, Customer Service, Safety and Health Management, Marketing.


Job Requirements/Specifications

Education:  Diploma or any related qualification for this post.

Experience:   Minimum of 2 years of retail grocery management experience.

Experience within Operations, Working knowledge of store point of sales system.


Responsibilities (include but not limited to):

Operations and sales

  1. Monitor overall store conditions to meet customer service objectives.
  2. Assist to Develop and oversee store design and merchandising plan.
  3. Help direct and maintain inventory, product mix, and merchandising standards sufficient to meet organizational goals.
  4. Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  5. Establish and implement policies, goals, objectives, and procedures for each department.
  6. Check Inventory and reorder when inventory drops to a specified level.
  7. Ensure Customer Service
  8. Assist with maintaining a store that is well merchandised and customer friendly.
  9. Evaluate and identify customer service needs and develop necessary training to ensure Giftland provides outstanding customer service to its customers.
  10. Monitor key indicators to ensure overall Customer Satisfaction.
  11. Provide customer service by assisting customers and responding to customer inquiries and complaints.
  12. Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  13.  Ensure stocks are properly displayed.
  14.  Ensure all items are tagged correctly.
  15.  Ensure Bonds are neatly organized and packed.
  16.  Ensure slow selling items are rotated for sale every 6 weeks to 12 weeks.
  17.  All signage must be visible to customer highlighting large quantity items.
  18.  Ensure all Giftland standard operating procedures are complied with.
  19.  Ensure employees adhere to all human resources policies.


  1. Assist to ensure the health and Safety laws are adhere to.
  2. Ensure that all staff are trained and follow all safety procedures and guidelines.
  3. Ensure that the store provides a safe work environment for all staff and customers.
  4. Enforce safety, health, and security rules.


  1. Assist to Plan and manage store promotions.
  2. Plan and coordinate advertising campaigns and sales promotions and prepare merchandise displays and advertising copy.


Salaries and Benefits

Salaries and Benefits are based on Foodmaxx existing salary scheme, and benefits are in accordance with the laws of Guyana and the policies of Giftland OfficeMax. These are all provided for in the Contract of employment.

Apply now

Interested applicant can send apllications to:

The Human Resources Manager

Giftland Officemax

Plantation Pattensen


Apply Online
You may alternatively apply for this job online with your SkilledGuyanese profile.
Your application will be emailed to the employer immediately.
Then, the employer will be able to view your application on our website.


Giftland Office Max

Giftland Office Max


Giftland OfficeMax is the leading Department Store in Guyana with over fifteen individual Departments. Our daily operation is represented by over 190 employees. Giftland is committed to excellence through providing exceptional customer service, competitive prices and a wide variety of quality products. In 2015, Giftland opened a Mall which features over 140 different concessions including the largest Sports, Electronics, Stationery & Office Supplies stores in Guyana and the Caribbean. There are 8 Multiplex Theatre, Video Arcades, Beauty Salons, Health & Nutrition Stores, Barber Shops, a Jewelry Store, ATMs and many more amenities.
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