CUSTOMER SERVICE REPRESENTATIVE at Metro Office & Computer supplies

Important: Please ensure that you meet the general requirements of this job.

Job Requirements

• Customer focused individual who is acknowledged for talents in inspiring coworkers to excel and adapt to the demands of a challenging workload.  

• Excellent communication and organizational skill along with strong work ethics aimed at projecting a positive company image.  

• Expert in delivering consistent customer service to ensure client satisfaction and service improvement. 

• Minimum of Grade 2 in CSEC Mathematics and English.

CORE COMPETENCIES

1. Communication

2. Customer – satisfaction

3. Information analysis

4. Market knowledge

5. Self-control

6. Assertiveness

7. Product demonstration

8. Documentation

9. Client account management

10. Follow up

11. Quality control

12. Multi-tasking

 

 

• Responsible for maintaining a high level of professionalism with clients and work to establish a positive rapport with every caller.

I meet these requirements

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