Customer Service Agent- Technical Services Department

Full Time
EXPIRES 14 Oct, 2021

Job Location

Goedverwagting, ECD


PBS Technologies (Guyana) Inc. is seeking to a recruit dynamic individual for the following position: Customer Service Agent- Technical Services Department

Please note all applications must be submitted by September 19, 2021.


  • A minimum of 5 CXC subjects including Mathematics and English
  • Associate Degree in Information Technology, Computer Science or another related field will be an asset and/or Technical
  • Certification with a minimum of one (1) year’s experience in a similar environment
  • Computer Literate/ Proficient in Microsoft Office
  • Excellent interpersonal and communication skills
  • Customer focused
  • Team driven


  • Answer all requests from customers via telephone and e-mail
  • Act as liaison between Technicians and customers
  • Manage the department’s operational files
  • Prepare and follow-up on all quotations and proforma invoices
  • Prepare and process bills in a timely manner
  • Dispatch Technicians and assign jobs

Apply now

Please note all applications must be submitted by September 19, 2021.

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You may alternatively apply for this job online with your SkilledGuyanese profile.
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Then, the employer will be able to view your application on our website.


PBS Technology Group


We're in the business of Information and Technology Communications - products, services and solutions that help to effectively manage, develop and troubleshoot businesses. For almost five decades, PBS Technology Group and our founding companies have pioneered the field of Information Technology and Communications in the Region. We design, implement and maintain systems that allow our customers to exploit technology and achieve quantifiable improvement in business efficiency. Today, PBS Technology Group is helping more governments and businesses in the region to become more information-driven, than any other Caribbean-based IT company. Our vision, expertise and formidable network of global partners, both empower and enable our clients to combine the essentials of operational effectiveness with the information and agility required for strategic positioning in a dynamic environment. Driven by passion and focused on delivery, we work side by side with our customers to provide best-of-breed, best-fit solutions to current business problems while anticipating future needs for technological expertise and innovation.
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