Assistant Store Manager for Starbucks Guyana at Eve Anderson Recruitment Guyana Inc.

Important: Please ensure that you meet the general requirements of this job.

Job Requirements

 

  • Proficiency in Microsoft Office
  • Three (3) CXC passes, inclusive of English Language or equivalent.
  • Three (3) years minimum retail management experience.
  • One (1) year minimum customer service experience in a retail or restaurant environment.
  • Certification/Qualification in hospitality/tourism is an asset
  • Qualifications in Business Management is an asset 
  • Experience in directing the work of others.

Job Knowledge, Skills and Abilities

  • Ability to act with a customer-comes-first attitude and deliver customer service that meets or exceeds customer expectations.
  • Ability to use discretion in providing direction to others.
  • Effective oral communication skills.
  • Knowledge of the retail environment
  • Strong interpersonal skills.
  • Strong problem-solving skills.
  • Team-building skills.
  • Ability to work in a fast-paced and changing environment.
  • Ability to deliver excellent customer service.
  • Ability to work as part of a team.

Core Competencies

Customer Focus

Delivers legendary service that meets and exceeds all customers' expectations

Ethics and Integrity

Adheres to Company values, beliefs and principles during good and bad times

Composure

Remains calm, maintains perspective and responds in a professional manner when faced with tough situations

Personal Learning

Takes personal responsibility for the continuous learning of new knowledge, skills and experiences

Dealing with Ambiguity

Able to successfully function during times of uncertainty and changing priorities

Decision-Making

Makes timely and quality decisions based on a mixture of analysis, wisdom, experience and judgment

Interpersonal Savvy

Builds effective relationships with all people; up, down and sideways, inside and outside of Company

Results Oriented

 

 

I meet these requirements

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