Level II IT Engineer

Full Time
EXPIRES 24 Jul, 2022

Job Location

Grove Public Road East Bank Demerara.

Description

We are looking for a level II engineer who can plan and foresee the needs of the clients, be responsible for maintaining current systems, handling IT Service Ticketing systems and troubleshooting. The ideal candidate for this position is well-versed in LAN/WAN routing, wireless and firewall administration and Windows-based computing solutions.

Requirements

  • Professional/ Advanced English

  • Great attitude, flexible and a team player.

  • Familiarity with Networking Services

  • Proficient with handling Servers and systems for effective troubleshooting

  • Familiar with Azure Active Directory

  • Level 2 engineer / Tier 2 High understanding of resolution.

  • Good Communication skills, ability to handle escalated issues.

  • Knowledge of LAN/WAN routing, wireless and firewall administration.

Responsibilities

  • Work closely with departmental managers to determine future network needs and plan for network changes

  • Escalations

  • Standard Desktop Support

  • Troubleshooting networking, Software and issues related to: Azure Active Directory, Office 365, Firewall, Server, Network Connectivity and functionality

  • Handle IT Service Ticketing system and close out pending or outstanding job request using Connect wise platform

  • Analyze the current network structure and submit quarterly comprehensive reports to executive team on how to make the network more efficient

Apply now

Please send application to the following email: 

xploy_guyana@hotmail.com OR alborn@xploy.net

Apply Online
You may alternatively apply for this job online with your SkilledGuyanese profile.
Your application will be emailed to the employer immediately.
Then, the employer will be able to view your application on our website.

A JOB BY

Xploy Incorporated



Overview

Outsourcing & recruiting business for American companies. We are located in the Dominican Republic, both in Santo Domingo and Santiago and Guyana and we have a wide range of work industries due to the variety of job vacancies available just for you! #XploySolutions #outsource #offshore #workforce #outsourcing #recruitmentagency #recruitmentindustry ✓ Customer Service ✓ Technical Support ✓ Office Administration ✓ Data Entry ✓ Lead Generation ✓ Architecture Drawings ✓ Bilingual Agents AND MANY MORE!! Xploy is your source for your solutions.
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