Technician

Full Time
EXPIRES 25 May, 2022

Job Location

Georgetown

Description

Repairs and replaces gaming devices installed in gaming locations. Provides excellent service to customers and agents. Monitor and advises on maintenance activities within the market. Complies with company and departmental rules and policies. Maintains and supports effective staff and customer relationships. 

Requirements

  • Four (4) CXC or GCE Certificates at Ordinary Level, including English Language and Mathematics. Relevant experience will be considered in lieu of qualification requirements.
  • Technical certificate from a recognized institution.
  • Minimum of three (3) years experience in a technical capacity.
  • Certificate in Computer applications, including Microsoft Office Suite.
  • Ability to identify major components of gaming machines.
  • Ability to use basic hand tools.
  • Basic understanding and ability to troubleshoot route systems 
  • Report writing skills.
  • Excellent customer service.
  • Sound verbal, written and listening communications.
  • Must be the holder of a valid driver's License.

Responsibilities

  • Ensures the timely and efficient operation of Video Lottery Terminals ( VLTs) and related equipment. 
  • Repairs and/or replaces game components at locations as dispatched; cleans gaming equipment; advises supervisor of any location problems.
  • Perform basic setup of game board parameters.
  • Completes all necessary paperwork accurately, timely, and neatly.
  • Serves as the company's representative in gaming locations; refers complaints to the supervisor or manager. 
  • Efficiently facilitates the resolution of machinery and equipment issues. 
  • Responds promptly to equipment maintenance problems encountered and reported by agents and CAGE venues. 
  • Ensure agents and venue staff are satisfied with the level of service provided. 
  • Provides appropriate feedback to technical queries.

Remuneration

An attractive remuneration package will be offered. 

Apply now

Please submit an application along with two references to hr@cageguyana.com no later than April 2022

** Only applications selected for an interview will be acknowledged **

 

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A JOB BY

CAGE Guyana Inc.



Overview

Caribbean CAGE, LLC (CAGE) was founded in 2004 for the purpose of bringing a superior Video Lottery Terminal (VLT) system and exciting new game content to targeted Caribbean countries with the goal of enhancing local economies and creating local entrepreneurial and employment opportunities. Subsequent opportunities have presented themselves in specific Latin American countries adding South America to CAGE's geographic area of interest. CAGE recognizes the uniqueness of each Caribbean and Latin American nation and therefore works directly with government entities to ensure that CAGE's presence will work to further the country's economic and public interest pursuits.
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