Collections Specialist
Job Location
Cummings Lodge, ECDDescription
Reporting to the Collections Supervisor, Onboarding all new accounts, and reviewing escalate credit increase requests.
Requirements
•1-3 years of previous credit, collections, and/or accounts receivable experience
•Strong computer skills and proficiency in the use of Windows-based computer software and the use of spreadsheets
•Good motivation and communication skills
•Ability to solve difficult and complex problems
Preferred Skills
• Good judgment
•Proper management of time and the ability to meet established deadlines
•Work well under pressure
•Detail oriented
•Strong organizational skills
Responsibilities
• Onboarding and setting up of all new accounts organization-wide in a timely manner
• Ensure customer Master Data files are free from errors
• Manage and respond to all emails sent into the credit inbox - High volume
• Efficiently perform daily / weekly account receivable calls and ensure that all follow-up action is being addressed timely
•Ensures that all monthly credit reports are accurate and sent out by established deadlines
•Manages the customer credit files
•Maintaining a good relationship with branch management and management
•Understanding of collections and bankruptcy filings
•Following up with collections in a timely manner and assist with collection calls
•Review collection reports ascertaining the status of collection and balance outstanding
•Assist with training to other Credit Department employees as needed
•Reviews questionable matters and refers to the Credit Supervisor or Credit Manager as needed
•Interacts with branch management and divisional management on branch accounts receivable issues
•Other duties as assigned
Remuneration
May be required to work weekends and overtime to ensure established deadlines are met.
An attractive package offered
Apply now
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