Technical Service Manager - Technical Services Department

Full Time
EXPIRES 08 Dec, 2022

Job Location

Goedverwagting, ECD


Accountable for providing the highest level of service to customers both in Guyana and Suriname. The successful candidate will also be accountable for the profitable achievement of sales and technical objectives associated with the assigned Department Product Portfolio.

Please note all applications must be submitted by November 15th, 2022.


  • Bachelor’s of Science Degree in Engineering/ Management
  • Diploma in Project Management will be an asset
  • 5 years’ experience in a related management/ supervision field
  • Must be customer-focused and able to work in a fast pace environment
  • Valid driver’s license and vehicle
  • Proficient in Microsoft Office Suite
  • Customer focused and commercially aware



  • Ensure the Service Department is aligned with local and corporate strategy
  • Develop, plan and manage all of the Department’s projects to achieve timely completion
  • Conduct assessment/ surveys for prospective projects and make recommendations on solutions
  • Provides information by collecting, analysing and summarizing data and trends
  • Accomplishes department objectives by planning, developing, implementing and evaluating action plans
  • Grow and manage service level agreements with customers
  • Provide feedback (written and verbal reports) to customers
  • Must be able to interpret and analyse drawings
  • Prepare technical reports
  • Survey customer sites and make recommendations
  • Project planning and coordination with the technical team on projects
  • All other tasks required to maximize the Department’s performance and/or fulfill local/ corporate requirements


An attractive remuneration package is being offered inclusive of Pension, Medical and non-contributory Life Insurance Plans.


Apply now


Please note all applications must be submitted by November 15th, 2022.

Please note that only suitable applications will be acknowledged.

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PBS Technology Group


We're in the business of Information and Technology Communications - products, services and solutions that help to effectively manage, develop and troubleshoot businesses. For almost five decades, PBS Technology Group and our founding companies have pioneered the field of Information Technology and Communications in the Region. We design, implement and maintain systems that allow our customers to exploit technology and achieve quantifiable improvement in business efficiency. Today, PBS Technology Group is helping more governments and businesses in the region to become more information-driven, than any other Caribbean-based IT company. Our vision, expertise and formidable network of global partners, both empower and enable our clients to combine the essentials of operational effectiveness with the information and agility required for strategic positioning in a dynamic environment. Driven by passion and focused on delivery, we work side by side with our customers to provide best-of-breed, best-fit solutions to current business problems while anticipating future needs for technological expertise and innovation.
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