Player Service Representative

Full Time
EXPIRES 18 Oct, 2021

Job Location



  • Maintains effective and efficient cash handling procedure
  • Maintains customer questions about game content, base and jackpot prizes, and current promotions. 
  • Provides efficient and courteous service to all customers.
  • Processes player winnings
  • Issues receipts and places game credits on Video Lottery Terminals ( VLTs)


  • Minimum of five (5) CXC or GCE 'O' level subjects at General level. 
  • Two (2) years experience preferably in a sales environment. 
  • Good numeracy and literacy skills.
  • Good verbal, writing, and listening skills.
  • Experienced in interacting with the general public. 
  • Advanced customer service and communication skills. 
  • Data entry skills
  • Strong math and logic skills
  • Sales experience
  • Advance skills in cash handling procedures
  • Effective time management. 


  • Receives cash from customers, verifies the amount received, and mount for credit to machine. 
  • Add credits to Video Lottery Terminals as requested and paid in advance by customers. 
  • At the end of a shift, balances cash received to receipts written, reconciles, and accurately reports location transactions, prior to handover. 
  • Notifies the supervisor or manager of any discrepancies. 
  • Monitors games and informs Technicians of any malfunctions.


An attractive remuneration package will be offered. 

Apply now

Please submit an application along with two references to no later than September 30, 2021.

 ** Only applications selected for an interview will be acknowledged **

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Then, the employer will be able to view your application on our website.


CAGE Guyana Inc.


Caribbean CAGE, LLC (CAGE) was founded in 2004 for the purpose of bringing a superior Video Lottery Terminal (VLT) system and exciting new game content to targeted Caribbean countries with the goal of enhancing local economies and creating local entrepreneurial and employment opportunities. Subsequent opportunities have presented themselves in specific Latin American countries adding South America to CAGE's geographic area of interest. CAGE recognizes the uniqueness of each Caribbean and Latin American nation and therefore works directly with government entities to ensure that CAGE's presence will work to further the country's economic and public interest pursuits.
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