Customer Service Engineer (Technician) at Eve Anderson Recruitment Guyana Inc.

Important: Please ensure that you meet the general requirements of this job.

Job Requirements

Job Requirements

  1. A+ and Network+ certification
  2. Certification as a Computer Technician and Printer Technician or equivalent industry experience

Job Experience

  • 3-5 years as a Customer Service Engineer in the IT industry with experience of :
    • Repairing and troubleshooting PCs, Laptops, Printers, MFPs, Plotters
    • Testing and Installing Network Drops or Switches.
    • Software Installation
    • Security Installation - Hardware
    • Cooling, Crimping, Machine Recovery
    • Basic networking and technical proficiency on copier or printer systems.
    • Specific Knowledge of parts and supplies for printers
    • Networking and technical proficiency on copier or printer systems.
    • Re-installation of Printer Drivers
    • Software Solutions specific to printers
    • Placing Printers back on Network and re-configuring
    • Printer workflow management
    • Specific Skills in handling Laser Printers and Multi-function Printers such as:
      • Perform general Services
      • Fuser Assemblies
      • Install maintenance kits
      • Dot Matrix
      • Power Supplies
      • Perform General Services
      • Rollers
      • Install Cables
      • Formatter
      • Print Heads
      • DC Controllers
      • Motors
      • Optical units
      • Carrier Asm
      • ADF Asm
      • Rollers and other parts as needed
    • Hands-on experience with IBM, Lenovo Lexmark, APC and other key brands supported by the Company

Job Skills & Abilities

  • Repairing Printers, PCs, Laptops.
  • Multifunction Units and Plotters.
  • Testing and Installing Network Drops or Switches.
  • Software Installation.
  • Security Installation - Hardware.
  • Server Cooling Solutions.
  • Crimping of LAN Cables.
  • Machine Recovery.
  • Physical Installation of Equipment.
  • Basic Wireless Communication.
  • Networking and technical proficiency on copier or printer systems.
  • Re-installation of Printer Drivers
  • Software Solutions specific to printers
  • Placing Printers back on Network and re-configuring
  • Printer workflow management

        MUST HAVE A VEHICLE 

I meet these requirements

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