Dispatch Supervisor

Full Time
EXPIRES 13 Aug, 2022

Job Location

Giftland OfficeMax


Overall Responsibilities: 

The Dispatch Supervisor is responsible for the efficient operation of the Dispatch Department. The incumbent must be able to prioritize, plan and coordinate the daily dispatch operations in compliance with schedules, deadlines, and standard operating procedures.


Job Requirements/Specifications


  • Must have 5 CXC subjects with passes in English and Math

Experience:  At least two (2) years of experience in dispatch operations or a similar working environment; or, any equivalent combination of experience, training, and/or education


Responsibilities (include but not limited to):

  1. Manage, train, discipline, appraise and guide staff.
  2. Plan, schedule and coordinate deliveries in line with customer service policy.
  3. Communicate with customers to arrange delivery at agreed time.
  4. Maintain a delivery schedule of goods to be delivered to customers.
  5. Ensure all goods are delivered to customers on time.
  6. Manage all drivers, delivery clerks and porters and assign delivery jobs.
  7. Monitor the arrival and departure times of drivers.
  8. Ensure outgoing shipments are in good condition and meet specifications
  9. Ensure all goods are checked for delivery with security personnel.
  10. Provide logistical support and coordinate dispatch activities with other departments.
  11. Ensure that all merchandise is being loaded properly into the delivery van as per international stacking standards.
  12. Ensure that all delivery vans are secured prior to leaving the bond premises.
  13. Maintain a schedule of goods due to customers and follow-up with procurement department when items will be supplied.
  14. Solicit feedback from customers on the quality of the delivery service provided.
  15. Handle complaints from customers and provide feedback and assistance.


Salaries and Benefits

Salaries and Benefits are based on Giftland existing salary scheme, and benefits are in accordance with the laws of Guyana and the policies of Giftland. These are all provided for in the Contract of employment.


Apply now

Interested applicant can send application (s) to:

The Human Resources Manager

Giftland Officemax

Plantation Pattensen



Apply Online
You may alternatively apply for this job online with your SkilledGuyanese profile.
Your application will be emailed to the employer immediately.
Then, the employer will be able to view your application on our website.


Giftland Office Max

Giftland Office Max


Giftland OfficeMax is the leading Department Store in Guyana with over fifteen individual Departments. Our daily operation is represented by over 190 employees. Giftland is committed to excellence through providing exceptional customer service, competitive prices and a wide variety of quality products. In 2015, Giftland opened a Mall which features over 140 different concessions including the largest Sports, Electronics, Stationery & Office Supplies stores in Guyana and the Caribbean. There are 8 Multiplex Theatre, Video Arcades, Beauty Salons, Health & Nutrition Stores, Barber Shops, a Jewelry Store, ATMs and many more amenities.
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