Player Service Representative ( Cashier )

Full Time
EXPIRES 08 Dec, 2022

Job Location



  • Maintains effective and efficient cash handling procedures.
  • Receives and accounts for cash paid by customers ensure safe custody of cash and are held accountable for discrepancies. 
  • Processes player winnings, issues receipts, and places game credits on Video Lottery Terminals (VLTs). 
  • Provides efficient and courteous service to customers. 
  • Maintains and supports effective staff and customer relationships. 


  • Minimum of three (3) CXC or GCE 'O' level subjects at General level. 
  • Two (2) years experience preferably in a sales environment. 
  • Good numeracy and literacy skills.
  • Good verbal, writing, and listening skills.
  • Experienced in interacting with the general public. 
  • Advanced customer service and communication skills. 
  • Advance skills in cash handling procedures


  • Greet players when they arrive at the locations.
  • Sell CAGE's Jackpots and Games
  • Perform account maintenance for players and loyalty players registered in Loyalty Program. 
  • Introduce new players to the Infinites and Global Draw games and assist them with any balance transfers or other transactions in the Player Services' terminals. 
  • Receives cash from customers, verifies the amount received for credit to machine. 
  • Add credits to Video Lottery Terminals as requested and paid in advance by customers. 
  • At the end of a shift, balances cash received to receipts written, reconciles, and accurately reports location transactions, prior to handover. 
  • Notifies the supervisor or manager of any discrepancies. 
  • Monitors games and informs Technicians of any malfunctions.

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CAGE Guyana Inc.


Caribbean CAGE, LLC (CAGE) was founded in 2004 for the purpose of bringing a superior Video Lottery Terminal (VLT) system and exciting new game content to targeted Caribbean countries with the goal of enhancing local economies and creating local entrepreneurial and employment opportunities. Subsequent opportunities have presented themselves in specific Latin American countries adding South America to CAGE's geographic area of interest. CAGE recognizes the uniqueness of each Caribbean and Latin American nation and therefore works directly with government entities to ensure that CAGE's presence will work to further the country's economic and public interest pursuits.
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