Inventory and Supply Chain Manager

Inventory & Supply Chain Manager

We are looking for a highly organized and results-driven Inventory & Supply Chain Manager to oversee warehouse and inventory operations across our retail network. This role ensures accurate stock control, efficient movement of goods, and strong process compliance

• 5+ years experience in inventory, warehouse, or supply chain management

• Experience in retail or multi-location operations is a plus

• Strong knowledge of inventory systems (e.g., Lightspeed or similar POS/ERP platforms)

• Tech-savvy with the ability to quickly learn and adapt to new systems and tools

• Proficient in Excel (e.g., basic formulas, data tracking, reporting)

• Comfortable using digital tools for inventory tracking, reporting, and communication

• Strong analytical skills with the ability to identify discrepancies and resolve issues

• Proven leadership and team management experience

• Highly organized, detail-oriented, and process-driven

1. Warehouse Operations

• Oversee receiving, storage, picking, packing, and dispatch

• Ensure proper labeling, categorization, and organization of goods

• Maintain a clean, organized, and audit-ready warehouse

2. Receiving & Verification

• Ensure all deliveries match purchase orders, invoices, and packing lists

• Verify quantities and SKUs before system entry

• Record all goods accurately in the system

• Report and coordinate resolution of discrepancies with relevant teams

3. Dispatch & Stock Transfers

• Manage stock transfers (warehouse to stores and inter-store)

• Ensure accurate picking, packing, and documentation

• Monitor timely and complete deliveries

• Ensure all movements are properly recorded in the system

4. Inventory Control & Accuracy

• Monitor stock levels and movement across all locations

• Investigate and resolve discrepancies, negative inventory, and variances

• Maintain strict control over inventory adjustments

5. Replenishment Execution

• Execute stock replenishment plans in coordination with the Inventory Analyst

• Prioritize urgent and high-demand items

• Ensure timely fulfillment of transfer requests

6. Stock Counts & Audits

• Conduct regular cycle counts and periodic full inventory audits

• Ensure all counts are accurately recorded

• Investigate and resolve variances

• Support independent audit requirements

7. Loss Prevention & Returns Management

• Implement controls to minimize shrinkage, theft, and losses

• Manage returns, damaged goods, and supplier claims

• Ensure proper documentation and system tracking

8. Process Compliance & System Discipline

• Enforce adherence to inventory procedures and system usage

• Ensure all transactions follow approved workflows (POs, transfers, adjustments)

• Train staff on inventory processes and best practices

9. Team Supervision

• Supervise warehouse personnel (receiving, dispatch, and control roles)

• Set clear responsibilities and performance expectations

• Conduct regular briefings, training, and performance reviews

10. Reporting & Continuous Improvement

• Report on inventory accuracy, stock movement, and discrepancies

• Identify operational issues and implement improvements

• Collaborate with management to enhance efficiency and controls