The role is a mainly focusing on monitoring of all systems in an infrastructure, and troubleshooting to a certain degree.
Requirements
CompTIA Network+
CCNA (Cisco Certified Network Associate)
Any I.T related certificates and experiences
Responsibilities
Level 1.5 Support
Basic troubleshooting skills. Ability to walk end-users through troubleshooting steps.
Monitoring the performance and capacity of computer systems.
Active monitoring of servers. Experience with VMware or other virtualized infrastructure a plus.
Performing regular checks on network hardware and software.
Responding to network alerts and hardware malfunctions.
Respond to alerts (server down, network down, application down) and escalate as needed.
Diagnosing and troubleshooting network errors.
Tracking and documenting network issues and compiling incident reports.
Responding to user requests and providing network training.
Managing system backups and network security protocols.
A Job By
Deluxe Brand
Overview
Founded in 1985, Deluxe Delivery Systems stands as a customer oriented logistics and delivery firm located in the Northeast. We operate 24/7, 365 days a year, with distribution centers in New York, New Jersey, Washington D.C, and Pennsylvania.
Our services include supply chain management, logistics & distribution, fulfillment and third party logistics.