The position shall cover the following areas:
Management and coordination of the resources of the MCG admin department in ensuring all SOP’s and procedures are followed and services are provided effectively to ensure Concessions/Tenants/Clients satisfaction.
Job Requirements/Specifications
Education:
·Must have 5 CXC subjects with passes in English and Math
·Diploma/Degree in Project Management or Business Administration
·Knowledge of word processing, databases and spreadsheets.
Experience: At least three (3) years’ experience in a similar position
Responsibilities (include but not limited to):
·Ensure the MCG admin department receive and process applications for tenancy and that all probable tenants are provided with required information and that applications are given.
·Review, update and communicate the eligibility and application process to potential tenants.
·Submit tenancy applications to the Directors/ Executives with recommendations.
·Complete check in inspections, inform maintenance of deficiencies and enter information into the database.
·Assess tenant issues and concerns and formulate response and plans to address.
·Respond to public inquires in coordination with the Directors/Executives.
·Assess and address any breaches in tenancy agreement.
·Coordinate schedules for facilities and maintenance on construction, renovating painting and associated maintenance regimes.
·Ensure all daily, weekly and monthly reports are submitted in a timely manner to and from the MCG admin department.
·Coordinate with persons enquiring about concession rentals and show them available spots
·Ensure Client Directory, Licensee Waiting List and Concessions Available Sheets are updated.
·Review and approval of Warning Letters, Memos and Concession Handover Documents.
·Coordinate and oversee the Filing for MCG vehicles; mechanic’s reports, purchases, vehicle documents etc.
·Ensure Bulletin Boards and White Boards are being updated for MCG daily tasks
·Collaborate directly with HR to ensure employee issues or concerns are correctly addressed and resolved.
·Manage and coordinate with clients for setting up for events