IT/Network Technician

fulltime

Job Location

Tract 'C' Block XXX, South Railway Embankment, Pattensen, Georgetown

Description

Overview:

The IT/Network Technician is a pivotal role at Georgetown International Academy (GIA), tasked with bolstering and refining the network infrastructure across the main campus and all associated entities (apartments, rented houses, etc.). This role demands a profound knowledge of network systems, with an emphasis on ensuring consistent connectivity and network performance throughout all GIA premises. The ideal candidate will bring to the table certifications in network disciplines, along with hands-on experience with Fortinet products and other networking hardware and software tools. The role requires flexibility to offer services outside of normal working hours, including late evenings and weekends, as necessary.

Requirements

  • Demonstrated expertise in network administration and troubleshooting, with specific experience in Fortinet security appliances and tools.

  • Relevant certifications in networking (e.g., CCNA, CompTIA Network+, Fortinet NSE 4 - FortiOS 6.2).

  • Familiarity with network hardware including routers, switches, and specifically Fortinet firewalls.

  • Willingness to work flexible hours, including evenings and weekends, as needed.

  • Strong problem-solving capabilities and the ability to perform under pressure.

  • Excellent communication skills, both written and verbal.

This position provides a dynamic and challenging opportunity to support GIA's educational goals by ensuring a strong and secure network infrastructure. The IT/Network Technician will be instrumental in optimizing our network to meet the diverse technological needs of our community, with a special focus on Fortinet’s advanced networking and security solutions.

Responsibilities

Duties and Responsibilities:

  •  Network Installation and Maintenance: Execute and uphold network resources, focusing on Fortinet firewalls, switches, routers, and wireless access points. Optimize network configurations for enhanced performance and security, utilizing Fortinet’s robust security features.

  • Support and Troubleshooting: Deliver daily network support to educators and staff, rapidly addressing connectivity and performance issues to minimize downtime, with a strong emphasis on Fortinet solutions. Provide telephone support for tech-related queries.

  • Peripheral and Device Management: Configure and maintain network-connected peripherals such as printers, including regular maintenance tasks. Oversee the allocation and management of school devices (Chromebooks, etc.).

  • Network Optimization: Consistently evaluate the network infrastructure for functionality and stability, both onsite and remotely, with a focus on leveraging Fortinet’s management and analytics tools. Collaborate with the Head of IT to implement new networking solutions and enhancements.

  • Event and Meeting IT Support: Organize and manage IT arrangements for school events and meetings, ensuring efficient setup, breakdown, and storage of equipment.

  • MAP Testing Preparation: Coordinate with educational staff to ready the network for standardized testing, confirming adequate devices and network capacity for seamless testing execution.

  • Security and Compliance: Monitor network security, manage Fortinet firewalls, and oversee access controls to ensure compliance with data protection regulations.

  • Documentation and Reporting: Keep detailed records of IT issues, resolutions, and network maintenance activities in an electronic database. Prepare hardware for disposal, guaranteeing secure data erasure.

  • Collaboration and Development: Assist the IT Supervisor in crafting contingency plans for network failures. Engage in the planning and implementation of network upgrades and expansions, focusing on the integration of Fortinet technologies.


A Job By

Georgetown International Academy Inc.

Overview

About Georgetown International Academy

Georgetown International Academy (GIA), formerly known as Georgetown American School, has a rich history spanning over five decades, tracing its origins back to 1971. It was founded by a dedicated group of United States Embassy parents who sought to establish an American-style educational institution in Guyana. In its nascent stage, with just 11 students, GIA operated from a makeshift setup in Bel Air Gardens. Over time, the school evolved to accommodate a diverse student body, comprising not only American children but also those from British, Canadian, and various other nationalities residing in or assigned to Guyana.

 Navigating through challenges inherent in its extra-legal status within Guyana’s educational framework, GIA persevered with the unwavering support of its community and the backing of the United States Embassy. This resilience led to pivotal moments in its journey, such as the attainment of legal recognition and the acquisition of its own premises at 9-10 Delhi Street and 61 Chandra Nagar Street.

The school underwent significant transformations over the years, expanding its academic offerings to encompass all grade levels from Kindergarten through 12th grade, formalizing its ownership through a Deed of Trust, and earning accreditation from the Southern Association of Colleges and Schools, and later, COGNIA.

In 2001, reflecting its evolving student demographics and its commitment to academic excellence and inclusivity, the school rebranded as Georgetown International Academy (GIA). From its humble beginnings, GIA has flourished into a dynamic learning community, fostering a culture of belonging and intellectual rigor among its students.

In August of 2023, GIA achieved another significant milestone in its illustrious history with the inauguration of its purpose-built campus in Pattensen. This state-of-the-art facility was meticulously designed to cater to the expanding needs of its diverse student body, providing modern amenities conducive to holistic development. Among its features are a fully equipped gymnasium, a well-stocked library offering diverse resources, and a cutting-edge design lab fostering students’ creativity and innovation. The school has also been accepted in the highly sought after accreditation membership of NEASC (New England Association of Schools and Colleges).

This relocation underscored GIA’s commitment to enhancing the overall educational experience and reaffirmed its position as a premier institution within Guyana’s educational landscape. Today, GIA remains steadfast in its mission to prepare students for success in a globally interconnected and ever-evolving world, emphasizing collaboration, critical thinking, and global citizenship.

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