This position is a general developer role where the ideal candidate will have a technical mind with the desire to learn and grow. This position will support the digital marketing team with building custom queries, email templates, amp script-based dynamic templates, automation jobs, build out comprehensive customer journeys and the development and implementation of Interaction Studio use cases. This position will also support the web/mobile development team and be responsible for basic content management, website template maintenance, plugin support and other duties as needed. HTML and basic understanding of CMS platforms such as Wordpress, Joomla and Drupal are not required but a plus.
Education and Experience Requirements:
Associates Degree in Computer Science or related field
Excellent written and verbal communication skills
Ability to work effectively with non-technical personnel
Knowledge of relational database management systems (RDBMS).
Simple web apps utilizing HTML, CSS, JavaScript and Server-Side Languages.
Experience in working with JavaScript Frameworks and JSON.
Ability to elicit requirements and translate to technical solutions that can scale across multiple business units
Experience with web service integration (REST/SOAP)
Preferred, but not required:
Experience in working with Salesforce Marketing Cloud (SFMC) aka ExactTarget Builders and Studios is preferred, but training will be provided
Experience with email and/or marketing automation software such as SendPulse, HubSpot, and integration with CRM database
Experience with email and/or marketing automation software and integration with databases
Experience working with all Marketing Cloud Builders and Studios, including Mobile Connect and Personalization Builder for Emails
Experience developing responsive email templates with extensive knowledge of AMPscript and Guide Template Language
Experience implementing automated solutions utilizing Marketing Cloud Server-Side Java Script (SSJS)
Marketing Cloud Admin Certification or be available to complete within 1 year
Knowledge of applications such as Postman, Heroku and Github would be an asset.
Experience with WordPress, Joomla, Drupal, PHPAdmin, MySQL.
The WesolveCX Developer will work with a team to implement and execute the B2C and B2B Email, Mobile Push marketing strategies and campaigns for all ATNi subsidiaries.
Develop responsive email templates and learn personalization scripting.
Implement dynamic email content, AMPscript and automation Journey logic, based on the feature/project requirements
Participate in front-end development building Cloud Pages utilizing HTML, CSS, JavaScript and AMPScript
Translate business and marketing challenges into well-designed solutions.
Ability to design, configure, test, debug and deploy quality, scalable and well-documented solutions on the Salesforce and web platforms.
Collaborate with internal feature development team to determine best path for Salesforce platform implementations.
Stay in tune with latest Salesforce and web technology updates, changes, community, and roadmap(s).
Make recommendations for enhancements and modifications to improve system performance, efficiency, internal business process, and reporting.
Maintain and document technical processes and marketing automation procedures and provide seamless hand-off to business users to utilize
Help develop our in-house web/mobile team to support internal and external clients with website development and support.
Maintain and enhance website content and plugins as necessary for internal and external clients.
WeSolveCX provides best-in-class solutions in call centre service, consulting, digital marketing and digital experience to companies in the Americas and the Caribbean. We have vacancies available and are looking for bright talent like you to join our diverse, multicultural and global team. We are headquartered in Georgetown, Guyana, and employ approximately 400 people.