Supporting the Founder & Principal and the Marketing Team
Expectations & Qualifications
Proficient in Asana, Quickbooks Online, Google Workspace, Slack, iMessage, and Canva
Strong written and verbal communication skills in English
Comfortable proofing, editing, and polishing content
Highly organized, detail-oriented, and able to juggle multiple tasks and timelines
Responsive, accessible, and adaptable to shifting priorities in a fast-paced environment
Confident in asking questions, seeking clarity, and taking initiative when things are ambiguous
Able to work independently while collaborating effectively across teams
Enthusiastic team player with a no-task-too-small mindset
Discreet and trustworthy when handling sensitive or personal matters
Executive Support
Manage calendars, schedule meetings, and send proactive reminders
Follow up on outstanding tasks, messages, and emails without waiting for prompts
Keep the Founder accountable and aligned with daily, weekly, and long-term priorities
Draft, send, and respond to professional and personal communications
Represent The MLH Agency professionally via phone, video, and written correspondence
Organize digital files and maintain clear documentation
Assist with light research, coordination, and administrative support across projects
Handle personal matters with care, discretion, and reliability
Generate Invoices and lodge expenses using Quickbooks Online
Marketing Support
Provide day-to-day assistance across marketing initiatives, including scheduling, asset coordination, and administrative follow-up
Draft copy for email campaigns, social media posts, and internal documents
Help manage and update Asana boards for client and internal projects
Conduct light research to support content creation, competitor audits, and strategic planning
Coordinate deliverables across internal creative teams and external vendors
Organize and maintain shared drives, project folders, and creative assets
QA marketing materials (emails, social, print, etc.) for typos, links, and brand consistency
Support client meetings and brainstorms by taking notes, summarizing action items, and following up on next steps