Assistant Managers

The Assistant is responsible for overseeing the day-to-day operations of the assigned Mini Mart. This includes ensuring operational efficiency, driving sales growth, maintaining a high standard of customer satisfaction, and ensuring compliance with company policies and regulatory requirements.

At least three (3) years of experience in retail, with procurement knowledge. 5 subjects, including maths and English, and the equivalent qualification. Alternatively, a relevant certification with a minimum of one (2) years of related experience will be considered.

·         Manage overall store operations, including opening and closing procedures.

·         Supervise, train, and motivate store staff to deliver excellent customer service.

·         Identify and procure high-demand and best-selling products to meet customer needs.

·         Build and maintain relationships with reliable suppliers and negotiate favorable terms.

·         Manage cash handling, reconciliations, and financial reporting.

·         Monitor inventory levels to ensure stock is adequate while avoiding overstock.

·         Track and analyze sales data to identify trends and adjust purchasing accordingly.

·         Accurately create new product entries in the POS system, including detailed descriptions, pricing, and SKU assignments.

·         Maintain accurate records of product procurement, sales, and returns for auditing/accounting purposes.

·         Manage and oversee posting and receiving of orders in the POS system, ensuring proper documentation.

·         Implement strategies to sell close-dated products, such as discounts or promotions, to minimize waste.

·         Handle damaged goods in line with company policies and ensure proper documentation for returns or disposals.

·         Address and resolve any staff conflicts or concerns professionally, ensuring a positive and harmonious work environment.

·         Provide coaching and guidance to team members for improved performance.

·         Track and monitor daily Key Performance Indicators (KPIs), including sales targets, inventory turnover and shrinkage.

·         Perform any other tasks or responsibilities assigned.