The general duties and responsibilities of the receptionist will typically involve managing the front desk, providing excellent customer service, ensuring efficient communication within the organization and provide administrative assistance to other departments when required.
Minimum Qualification and Experience Requirements:
Associate or bachelor's degree in communications or business.
2 + years’ experience working as a receptionist.
Organized and resourceful.
Operation Planning.
Customer-focused.
Active listener.
Knowledge, Skills and Attributes:
At least two years of training or experience in customer service and office work.
Advance Level Computer Proficiency (Outlook, Word, Excel, Power point and Google Applications).
Strong verbal and written communication skills.
Ability to work independently.
Basic knowledge of oil and gas industry standards and regulations.
Greet people entering the building, answering any questions, providing directions and alerting staff when someone is there to meet or visit them.
Ensure that first-time visitors to the company complete their safety induction.
Answer a multiple line phone system, manage calls by routing them to the proper extensions or taking messages and delivering them within our message system along with setting up conference calls as requested.
Manage the visitors log of who is entering and exiting the building.
Accept deliveries and mail, organize them to be distributed to the correct recipients using the office mailing system and ensure they get to the recipient in a timely manner while also managing outgoing mail and packages for pickup.
Serve as the face of the company, offering friendly service to those entering the building or calling in on the phone.
Maintain the reception area, keeping it clean and free of clutter.
Assist new applicants who come into the building to apply for positions, including providing them with applications, pens and clipboards along with any reference material they may need.
Handle filing and data entry as requested.
Manage staff houses assigned to employees in Guyana.
Ensure that staff houses are cleaned before employees arrive to stay.
Co-ordinate with the local representative on Taxi Pick up for arriving employees.
Control the traffic to the main offices.
Provide administrative support to the Country Manager.
Provide administrative support to Finance and HR departments as needed.
Any other related duties to support the achievement of the company’s goals and objectives asked by their superior or management.
About Us
Gulf Engineering Services Ltd. was founded in 1977 as a Machine Shop for the local oil field and energy sector. In recent times, Gulf Engineering Services Ltd. has extended its reach to its neighbor as the company known as Gulf Engineering Services (Guyana) Inc. providing a wide range of products and services to the oil, gas and associated industries. Both companies operate as a family enterprise and are registered under the laws of the Republic of Trinidad and Tobago and Guyana respectively.
Vision
To be the leader in the manufacturing sector in Guyana with machine shop related products and services to the Oil and Gas industry by becoming a ‘Best-In-Class’ organization.
Mission
We undertake to adequately satisfy the needs of our customers and to uphold high ethical standards in our quest to provide goods and services of the highest quality. We are committed to the improvement in the quality of life and the protection of the health and safety of our employees and stakeholders, and to the preservation of our environment.
VALUES
Health + Safety:
Maintaining a high level of safety within our workplace, ensuring that our employees, clients, contractors and the environment are always protected.
Integrity:
Adhering to ethical business practices, which include honesty, transparency and professionalism.
Customer Focused:
Forecasting and fulfilling the needs of customers quickly and dynamically.
Continuous Improvement:
Evolving the business through feedback processes and constant training of management and employees to drive development
Social Responsibility:
We are fully committed to social, environmental, health and economic development of the regions where we operate, allowing us to improve the quality of life with the best standards for all stakeholders involved.
Our History
End to end, Gulf Engineering Services Ltd’s family history stretches back over three generations in the oil field and machine shop work industry.