APAN Energy is seeking a highly motivated and skilled IT Technician to be the main ICT Support for all Hardware and Software. The successful candidate will be responsible for providing technical support, maintaining computer systems and networks, and ensuring the smooth and efficient operation of IT infrastructure and systems within the company.
Bachelor's Degree; in Computer Science, Information Systems and Information Technology or any other related field.
CompTIA A+ and Comp TIA Network+ Certification
Cisco Certification Network Association (CCNA) Certification, CompTIA Security + Certification or any other Technical IT Certification would be considered an asset.
Minimum of 2 years IT support or helpdesk roles, providing technical assistance to end-users
Working knowledge of TCP/IP Networks, Routing / Switching / VLAN and WAN Technologies
Intermediate knowledge of desktop, laptop and peripheral hardware troubleshooting and repair
Intermediate knowledge of Microsoft Windows Desktop Operating Systems
Intermediate knowledge of Microsoft Office Suite
Knowledge of Android-based and Apple-based systems
Experience using helpdesk ticketing systems for logging, tracking, and resolving technical issues.
Outstanding diagnostic, problem-solving and analytical skills
Proficient in Cybersecurity and Threat Landscapes
Ability to speak Spanish is an asset
Troubleshooting of Hardware inclusive – Apple, Androids, PCs, Tablets, Laptops, Desktops & Printers
Test and configure software and maintain and repair hardware and peripheral devices
Do regular data backups to protect the organization’s information
Support with Business Continuity and mitigate risk
Provide technical direction to co-workers on computer and network usage and offer comprehensive advice and instructions
Troubleshoot hand-held errors and failures and resolve or take corrective action accordingly
Arrange for servicing and/or repair of hand held devices and issue spare devices as required.
Perform any other related functions consequential and incidental to the position.
Apan Energy specializes in Engineering, Procurement, and Construction solutions, delivering innovative results to clients across a range of industries.
With a team of experts we provide end to end services that cover the entire lifecycle, from initial design through to commissioning and handover.
Our company is continuously transforming by forging its own path and pushing its boundaries through innovation and extending its geographical location