Aiden Hotel by Best Western is seeking a motivated, results-driven Assistant Hotel Manager to support the daily operations of the hotel and ensure the highest standards of service, efficiency and guest satisfaction.
Degree or diploma in Hospitality Management, Business Administration or a related field.
Previous supervisory or management experience in the hospitality industry.
Strong leadership, communication and problem-solving skills.
Excellent organizational and interpersonal abilities.
Ability to work flexible hours and under pressure.
Strong customer service orientation.
Assist in overseeing the hotel's daily operations.
Supervise and support departmental teams.
Ensure excellent guest service and resolve guest concerns.
Monitor operational standards, staff performance and productivity.
Assist with budgeting, cost control and revenue management.
Coordinate with Heads of Departments to achieve operational objectives.
Ensure compliance with hotel policies and procedures.