Customer service representative

• Greet and assist customers in a friendly and professional manner.

• Respond to customer inquiries via phone, WhatsApp, social media, and in person.

• Provide accurate information about shipping rates, services, delivery schedules, and package status.

• Track and update customers on the status of their shipments.

• Must have CXC

• Ability to multitask and work in a fast-paced environment.

• Strong attention to detail and accuracy.

• Ability to handle customer complaints professionally.

• Previous customer service experience would be an asset.

• Must be reliable, punctual, and willing to learn

Assisting customers, answering inquiries, and providing information about services.