Payroll and Benefits Specialist

The Payroll and Benefits Specialist is responsible for managing end-to-end payroll processing and employee benefits administration, ensuring accuracy, timeliness, and compliance with applicable legislation and company policies. The role maintains payroll and benefits records, manages statutory reporting, resolves discrepancies, and prepares reports to support operational efficiency and management decision-making.

Qualifications

• Diploma in Accounting, Finance, Human Resource Management, Business Administration, or a related field.

• Knowledge of Guyana’s labour legislation, PAYE, NIS, statutory deductions, and applicable payroll reporting requirements.

• Proficiency in Microsoft Office, particularly Excel, and experience using payroll or HR information systems.

• Experience

  • Minimum of three (3) years of experience in payroll processing and administration, preferably in a medium to large organisation.

  • Demonstrated experience managing the end-to-end payroll cycle, including salary calculations, overtime, allowances, bonuses, deductions, and statutory payments.

  • Experience administering employee benefits, including group health and life insurance enrolments, deletions, billing reconciliation, and claims processing.

  • Experience maintaining leave records, calculating leave accruals, and reconciling employee leave balances.

  • Experience preparing payroll reports, conducting reconciliations, and supporting month-end and year-end closing activities.

  • Demonstrated ability to investigate and resolve payroll discrepancies while maintaining accuracy, confidentiality, and compliance.

  • Experience working collaboratively with Finance and external service providers.

  • Experience working with DG PAY and Oracle payroll software would be a strong asset.

   

Responsibilities

Payroll

• Manage the end-to-end payroll process to ensure accurate and timely payment of salaries, wages, overtime, bonuses, allowances, and deductions.

• Review and verify payroll calculations and support documentation before final processing.

• Ensure payroll deadlines are consistently met, and payroll is processed in accordance with established schedules.

• Ensure payroll operations comply with applicable labour laws, tax regulations, social security requirements, and company policies.

• Monitor changes in payroll legislation and statutory requirements and implement necessary updates.

• Prepare and submit statutory reports, filings, and payments to the relevant authorities within prescribed deadlines.

• Investigate and resolve payroll discrepancies, employee inquiries, and complaints in a timely and professional manner.

• Serve as the primary point of contact for payroll-related inquiries from employees and managers, providing guidance on complex payroll matters.

• Communicate payroll schedules, deductions, adjustments, and other payroll-related changes to employees as required.

• Maintain accurate and up-to-date payroll records and ensure the confidentiality and security of employee payroll information.

• Monitor payroll systems, updates, and integrations to ensure accuracy, reliability, and efficiency.

• Identify and implement opportunities to improve payroll processes, controls, and operational efficiency.

• Ensure accurate employee data, payroll reconciliation, and consistency across payroll and benefits information.

• Prepare payroll reports and analysis to support management reporting, budgeting, financial reconciliation, and decision-making.

• Support month-end and year-end payroll activities, reconciliations, and reporting requirements.

Benefits

• Maintain accurate employee leave records, including leave balances, accruals, usage, and adjustments.

• Administer employee enrolments, deletions, and changes under the Group Insurance Plan, ensuring employee records are updated accordingly.

• Review insurance invoices and billing statements to verify accuracy, identify discrepancies, and coordinate corrections with the insurance provider.

• Prepare, submit, and follow up on employee health insurance claims and settlements.

• Coordinate with insurance providers to resolve benefit-related inquiries, discrepancies, and claims issues.

• Maintain accurate and confidential employee benefits records and supporting documentation.

• Respond to employee inquiries regarding insurance coverage, benefits eligibility, claims, and related matters.

• Ensure benefits administration is carried out in accordance with company policies, applicable requirements, and established procedures.