The Office Manager will oversee the day-to-day administrative functions of Aura Manufacturing Inc. and act as a key link between customers, management, design, production, delivery and installation.
The position will be responsible for customer enquiries, quotations, site visits, measurements, order administration and project coordination.
* Office administration experience.
* Customer service experience.
* Experience preparing quotations preferred.
* Construction/manufacturing experience advantageous.
* Kitchen/furniture industry experience advantageous.
* Strong numerical skills.
* Excellent organisational skills.
* Good computer skills.
* Excellent communication skills.
* Ability to take accurate site measurements.
* Ability to manage multiple projects.
Customer Service: Handle customer enquiries, gather project requirements, arrange consultations, maintain customer records, and follow up on enquiries and quotations.
Quotations:Prepare and issue quotations for kitchens, cabinets, wardrobes, furniture, and stone products; review specifications; obtain supplier pricing; calculate material, labour, delivery, and related costs; and track outstanding quotations.
Site Visits & Measurements: Schedule and attend site visits, take accurate measurements and photographs, document site conditions and potential installation issues, prepare measurement reports, and provide information to the Kitchen Designer.
Order & Project Administration: Process confirmed orders, maintain customer files, record deposits/payments, ensure approved drawings are available, track project progress, and communicate changes internally.
Scheduling & Coordination: Coordinate site surveys, customer appointments, production delivery dates, and installation schedules while keeping customers informed of delays or changes.
Office Administration: Manage calls, emails, correspondence, filing systems, customer databases, quotation and order records, and prepare invoices or coordinate invoicing with Finance.
Aura Manufacturing is a Guyanese furniture manufacturing company specializing in the design, production, and supply of quality customized furniture and interior solutions for residential, commercial, institutional, and hospitality clients. The company combines skilled craftsmanship with modern manufacturing technology to produce durable, functional, and aesthetically appealing products, including cabinetry, kitchens, wardrobes, office furniture, and customized furnishings.
Aura Manufacturing is focused on expanding local manufacturing capacity, creating employment opportunities, developing technical skills, and delivering reliable furniture solutions to customers across Guyana, with potential for regional market expansion.