Office Clerk & Receptionist

Job Summary: To function as both the Office Clerk and Receptionist. The Office Clerk & Receptionist is the company’s first point of contact and is required to manage the front desk on a daily basis while performing a variety of administrative and clerical tasks.   

Qualifications

At least 5 CXC subjects including Math, English Language, Electronic Document Preparation and Management or Information Technology

Experience

At least one year of experience in a similar capacity. Experience working in customer service department or in a receptionist or administrative role would be an asset

Skills and Abilities

Good verbal and written communication skills

Knowledge of Word Processing Software including Microsoft Word, Excel and PowerPoint

Possess exceptional customer service skills

Possess prioritization, multitasking, and organizational skills

Office Clerk

• Oversee the opening and closing of the office building on a daily basis

• Assist in the organization and maintenance of office supplies and inventory and make certain that the office supply closet is arranged neatly     

• Receive, sort and distribute incoming mails as needed

• Maintain the time records of employees in the office time book making certain that each employee signs in and signs out upon arrival and departure 

Receptionist

• Greet, welcome and direct visitors to appropriate employees upon arrival

• Answer and forward incoming phone calls and provide accurate information to customers both over the phone and in person

• Maintain the call log records by ensuring that important details from incoming calls are recorded and that messages taken are given to staff members in a timely manner

• Maintain security of the office via the reception area by controlling who will have access to the office