CAGE (Guyana) Inc., is seeking a suitably qualified candidate to fill the position of Player Service Rep., according to the following criteria:
Maintains effective and efficient cash handling procedures. Receives and accounts for cash paid
by customers to ensure safe custody of cash and is held personally accountable for discrepancies.
Processes player winnings, issues receipts, and places game credits on Video Lottery Terminals
(VLTs). Handles minor non-technical VLT issues. Provides efficient and courteous service to all
customers. Maintains and supports effective staff and customer relationships. Answers customer
questions about game content, base and jackpot prizes, and current promotions.
· Actively contribute to meeting CAGE’s goals, as well as individual sales and customer service goals.
· Notifies supervisor or manager of any discrepancies.