This Position will maintain accurate records and databases, assist with inventory and procurement and communicate with clients and vendors.
Knowledge, Skills and Attributes:
Proven customer service experience in a fast-paced environment.
Excellent communication, interpersonal, and organizational skills.
Ability to work independently with little supervision.
Proficient in Microsoft Office, with aptitude to learn new software and systems.
Knowledge of oil and gas industry standards and regulations.
Minimum Qualification and Experience Requirements:
Bachelor's degree or relevant certificate in business, management, or a related field.
2+ years of administrative experience.
Provide administrative support to various departments within the company, including machine shop, manufacturing, servicing and equipment rental.
Assist in managing and organizing paperwork, records and documentation.
Handle phone calls, emails and inquiries from customers, vendors and team members.
Coordinate and schedule jobs, projects and service request for clients.
Track job progress and ensure that projects are completed on time and within budget.
Communicate job status updates to clients and team members.
Maintain and update databases and records related to equipment rentals, customer information and job history.
Generate reports and analyse data to assist in decision-making.
Assist in tracking and managing inventory for manufacturing and equipment rental.
Coordinate with the procurement team to ensure the availability of necessary materials and tools.
Act as a point of contact for clients, addressing their inquiries, concerns and providing exceptional customer service.
Perform general office tasks, including filing, photocopying.
Collaborate with the sales and marketing teams to promote our services to potential clients.
Ensure that all safety protocols and industry standards are followed in all operations.
Assist in maintaining compliance with relevant regulations and documentations.