Cash-in-Transit Manager

Our client is seeking a highly disciplined and operationally experienced CIT Manager to lead and manage the full Cash-in-Transit operation. The role oversees cash logistics services including CIT movement, ATM/ABM replenishment, cash processing, vault operations, and operational safety and compliance.

The ideal candidate is a strong operations leader who can manage high-risk environments, control costs, improve performance, drive compliance, and deliver high levels of customer satisfaction.

The role involves both office and field-based work, including early starts, night operations, emergency call-outs and operational incidents. Applicants must be physically mobile, situationally aware, and comfortable working in a high-risk operational environment.

·         Bachelor’s Degree in Business, Operations Management or related field (or equivalent operational experience)

·         5–10 years’ experience in security, CIT, logistics, or regulated/high-risk operations

·         Minimum 5 years in a management role leading large teams

·         Security or firearms licensing/certification is an asset

·         Strong leadership, operational control, and compliance background

·         Competent in Microsoft Office and operational systems

Operations & Service Delivery

·         Lead and coordinate daily CIT, ATM/ABM, cash processing and vaulting activitie

·         Ensure reliable service delivery in line with SLAs and regulatory requirement

·         Conduct briefings, debriefings, and operational checks to ensure compliance

·         Oversee reporting, logs, and operational record accuracy

Financial & Operational Performance

·         Manage operational budgets, costs, and efficiency metrics

·         Support pricing, proposals, and business growth opportunities

·         Monitor results and take corrective action where required

·          

Route & Risk Management

·         Design and approve secure and efficient routes

·         Conduct route risk assessments and approve modifications

·         Improve route timing, cost control and SLA adherence

Fleet & Asset Management

·         Oversee vehicle utilization, maintenance and cost control

·         Investigate abnormalities and prevent downtime

·         Ensure vehicles are safe, compliant and deployment ready

Manpower & Workforce Leadership

·         Maintain staffing aligned to operational demand

·         Lead training, performance management and crew development

·         Control overtime, absenteeism, fatigue and crew stability

·         Build a disciplined and high-performing workforce

Cash, Firearms & Security Governance

·         Enforce strict cash handling, vault access, dual custody and reconciliation protocols

·         Manage firearms accountability, certification and refresher training

·         Investigate discrepancies, breaches, and near-misses immediately

Safety, Risk & Compliance

·         Drive a strong HSE and compliance culture

·         Prepare for and support audits and inspections

·         Lead incident response, investigations and corrective actions

·          

Technology & Continuous Improvement

·         Identify efficiency improvements through systems and process upgrades

Support implementation of operational technology and dashboards

Fleet & Asset Management

• Oversee vehicle utilization, maintenance and cost control

• Investigate abnormalities and prevent downtime

• Ensure vehicles are safe, compliant and deployment ready

Manpower & Workforce Leadership

• Maintain staffing aligned to operational demand

• Lead training, performance management and crew development

• Control overtime, absenteeism, fatigue and crew stability

• Build a disciplined and high-performing workforce

Cash, Firearms & Security Governance

• Enforce strict cash handling, vault access, dual custody and reconciliation protocols

• Manage firearms accountability, certification and refresher training

• Investigate discrepancies, breaches, and near-misses immediately

Safety, Risk & Compliance

• Drive a strong HSE and compliance culture

• Prepare for and support audits and inspections

• Lead incident response, investigations and corrective actions

•  

Technology & Continuous Improvement

• Identify efficiency improvements through systems and process upgrades

• Support implementation of operational technology and dashboards

Key Performance Indicators

Performance is assessed across operational and financial areas including:

• Revenue & cost control

• Route & SLA compliance

• Vehicle utilization & maintenance cost

• Overtime & absenteeism

• Cash handling & security control compliance

• Incident rate & customer satisfaction

Qualifications

• Bachelor’s Degree in Business, Operations Management or related field (or equivalent operational experience)

• 5–10 years’ experience in security, CIT, logistics, or regulated/high-risk operations

• Minimum 5 years in a management role leading large teams

• Security or firearms licensing/certification is an asset

• Strong leadership, operational control, and compliance background

• Competent in Microsoft Office and operational systems

 Working Conditions:

The role involves both office and field-based work, including early starts, night operations, emergency call-outs and operational incidents. Applicants must be physically mobile, situationally aware, and comfortable working in a high-risk operational environment.

Note: Only shortlisted candidates will be contacted for further steps in the recruitment process.