Human Resource Officer

Provide support to the Human Capital Operations Manager in all Human Resource functions as is required, in line with the objectives set for the department and within deadlines.

Qualification / Education:

• First degree in Human Resource Management, Business Administration or related discipline

Skills & Experience:

• Minimum of 3 years’ experience within a Human Resource environment with similar responsibilities

• Exposure to a medium to large retail/commercial operation

• Excellent interpersonal and communication skills

• Strength in problem-solving and conflict management

• Strong administrative skills

• Computer literacy with a sound understanding of HRIS and exposure to Microsoft Office

• Organized, tactful and patient

• Leadership ability & a team player

• Collect necessary documents from new employees and update the staff ledger regularly.

• Issue identification badges to employees and ensure proper tracking.

• Maintain and update probation schedules and prepare confirmation letters for successful employees.

• Prepare resignation acceptance letters, separation forms, and calculate separation benefits, ensuring all necessary documentation is completed and submitted for HR approval.

• Prepare and distribute staff movement notifications and reports for employees and the IT department.

• Update employee information in the HR Plus system, maintaining accurate records for LPA (Leave and Payroll Allowance), leave, and salary data.

• Ensure accurate calculation of LPA, manage leave rosters, and approve leave requests for staff.

• Collaborate with Payroll to ensure timely processing of salaries, benefits (health insurance, pensions, etc.), and required documentation.

• Prepare performance appraisal and probation forms, ensuring timely completion and submission from departments.

• Process medical claims, issue Pension Application Forms, and manage NIS registration and claims.

• Maintain up-to-date personnel records, ensure compliance with HR policies, and advise line managers on company policies and procedures.

•  Prepare headcount reports and coordinate uniform procurement for staff.

• Monitor and summarize monthly Absence and Punctuality Reports, along with sick leave data.

• Prepare job letters for staff and handle payments and stationery requisitions as needed.

• Perform filing, typing, and dispatch of correspondence when required.

• Be available to work long hours, including weekends, particularly during peak periods.

• Perform any other assigned duties to support the HR department.