HR & Culture Manager

We are a dynamic food group operating over 10 restaurants across multiple malls. With a diverse team ranging from porters to executive chefs, we are seeking a proactive and people-focused HR Manager to oversee and strengthen our human resources function. The HR Manager will play a critical role in ensuring smooth payroll operations, staff engagement, compliance, and workplace culture across all branches.

• Bachelor’s Degree or Certification in Human Resources Management or related field.

• Proven experience managing HR operations for 50+ employees; food service industry experience preferred but not required.

• Strong knowledge of payroll systems, compliance, and labor regulations.

• Tech-savvy, with experience using HR platforms (preferably TechlifyHR, but not required).

• Excellent communication, conflict resolution, and interpersonal skills.

• Ability to balance strategic HR leadership with hands-on daily operations.

• Strong organizational skills and attention to detail.

• Payroll & Attendance Management

  • Reconcile biometric data, overtime, absences, and lateness using TechlifyHR.

  • Ensure accurate payroll closure in compliance with NIS and PAYE regulations.

• Employee Relations

  • Serve as the first point of contact for staff concerns, issues, and inquiries.

  • Maintain an open-door policy to foster trust, communication, and collaboration.

• Recruitment & Onboarding

  • Lead hiring campaigns, conduct interviews, and oversee onboarding processes.

  • Ensure smooth integration of new staff into the company culture and operations.

• Performance & Compliance

  • Conduct employee evaluations and performance reviews.

  • Manage compliance of the employee handbook, including food handlers certification, labor law, and health & safety code.

• Workplace Culture & Engagement

  • Collaborate with the CEO to implement staff engagement initiatives such as birthdays, rewards, benefits, and morale-boosting activities.

  • Promote a cooperative, productive, and inclusive workplace environment.

• Training & Development

  • Identify training needs and ensure staff are adequately prepared for their roles.

  • Support career development pathways and continuous improvement initiatives.