Retail Store Manager

fulltime

Job Location

Georgetown

Description

The Retail Store Manager is responsible for overseeing daily store operations, leading the sales team, and ensuring customers receive exceptional service. This role includes supervising staff, managing inventory, handling customer service requests and concerns, preparing reports, and maintaining high store standards to support strong sales performance and a positive customer experience.

Requirements

  • Previous experience in retail management (clothing or accessories preferred)

  • Strong customer service and communication skills

  • Ability to lead a team and coordinate daily store operations

  • Computer literacy (POS systems, Microsoft Office)

  • Strong organisational skills and attention to detail

  • Ability to multitask and work in a fast-paced environment

  • Willingness to work evenings, weekends, and holidays

  • CXC subjects including Math & English

Responsibilities

  • Oversee daily store operations and ensure company policies are followed

  • Lead and support staff: scheduling, training, time sheets, and performance tracking

  • Provide excellent customer service and resolve product issues professionally

  • Manage inventory: stock counts, storeroom control, and receiving shipments

  • Assist with purchasing reports and seasonal product planning

  • Support sales on the floor during busy periods

  • Prepare monthly reports (sales, staff commissions, cruise-ship sales, etc.)

  • Assist with marketing activities, events, and promotions

A Job By

Excel Guyana

Overview

WHY OUR CLIENTS CHOOSE EXCEL FOR RECRUITING With over thirty (30) years of recruitment experience locally and internationally, we bring a high level of professionalism and expertise to the recruitment process. We are committed to: Creating a Culture of Safety, Reliability, and Professionalism Our skilled human resources team will conduct Structural Behavioual Interviews to ensure we are presenting the best candidates for the position your firm is seeking to fill. Ensuring Compliance with Local Content Policies and Labour Regulations Excel’s team of executives have extensive expertise guiding our clients through complex labor laws and ensuring compliance with local regulations. Developing a Diverse and Skilled Talent Workforce It doesn’t matter if you are recruiting a C-suite executive, front line employee, or temporary worker, you are making a significant investment. Excel’s human resources team is committed to helping you succeed.
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