We are looking for Customer Success Champion to resolve customer queries through phone, chat, ticketing using customer relationship management (CRM) platforms. If you enjoy interacting with customers with a respectful, empathetic and problem-solving attitude, then this is your DREAM JOB!
1 year experience in a call center environment
Ability to multi-task
Flexible team player – supports the team well and able to makeshift adjustments on short notice
Competent use of Microsoft Office – Excel, Outlook
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.