The HR Officer is responsible for leading and managing the Human Resources department in a professional, efficient, and compliant manner. This role oversees all aspects of HR operations including recruitment, employee relations, training and development, performance management, payroll coordination, and compliance with labor laws, ensuring a positive and productive work environment for all hotel staff.
Bachelor's degree in Human Resources, Business Administration, or related field.
3+ years of HR experience in the hospitality industry, preferably in a supervisory role.
Strong understanding of employment laws and HR best practices.
Excellent interpersonal, leadership, and organizational skills.
Proficiency in HR systems and Microsoft Office.
Lead all HR functions, including recruitment, onboarding, training, and staff development.
Develop and enforce HR policies and procedures aligned with hotel standards and local labor laws.
Manage employee relations, including conflict resolution, grievance handling, and disciplinary actions.
Maintain accurate employee records and manage HR documentation.
Coordinate payroll, attendance, and leave records in collaboration with finance.
Conduct performance reviews and support departmental managers with staff evaluations.
Organize training sessions and ensure continuous staff development.
Ensure compliance with labor regulations, health and safety standards, and hotel policies.