• Greet customers in a friendly and professional manner as they arrive at the service station.
• Dispense fuel accurately and efficiently according to customer requests.
• Provide additional services such as cleaning windshields, checking tire pressure, or topping off vehicle fluids when requested.
• Address customer inquiries about products, services, or promotions and provide directions when necessary.
• Ensure a positive and satisfying customer experience by being attentive and courteous at all times.
• Handle cash, credit, debit card and MMG transactions accurately and efficiently.
• Issue cash & credit receipts for fuel and other purchases.
• Balance cash and receipts at the end of the shift, ensuring all transactions are accounted for.
• Report any transaction discrepancies to the Station Supervisor and Branch Manager promptly.
• Follow all safety procedures and protocols for handling fuel and operating equipment.
• Respond promptly to any spills, leaks, or hazards, and report them to the Supervisor & Branch Manager immediately.
• Ensure compliance with fire safety regulations, including keeping all no-smoking zones enforced around the pumps.
• Use protective equipment and adhere to company standards to minimize risks and ensure safety for staff and customers.
• Keep the fuel pumps, station, and surrounding areas clean and organized.
• Regularly inspect fuel dispensers and report any malfunctions or damages to the Supervisor & Branch Manager.
• Upsell or promote additional products and services offered at the station, such as lubricants, windshield washer fluid, or car accessories.
• Keep updated on current promotions and communicate them to customers.
• Assist with receiving and stocking deliveries as required.
• Provide support to the station team during peak hours or emergencies.
• Perform other tasks assigned by the Gas Station Supervisor, Branch Manager or management team.
• Strong communication and interpersonal skills to provide excellent customer service.
• Basic math skills for cash handling and transactions.
• Physical stamina to stand for long periods and perform light lifting.
• Dependable, punctual, and able to follow instructions.
• Awareness of health and safety protocols, especially in handling fuel and hazardous materials.
• Positive attitude and willingness to assist customers and team members.
• Reliable, honest, and capable of working independently or as part of a team.
• Attention to detail to ensure accuracy in transactions and fuel dispensing.
same as above