Branch Administrator (Bartica)

Effectively manage the day-to-day operations of the branch.

• At least five (5) CXC Subjects inclusive of Mathematics and English

• Diploma in a relevant field from any recognized University.

• Mechanical or Technical Equipment Background would be an asset.

OR

• At least four (4) years’ experience or equivalent with qualification higher than secondary school or six (6) years’ experience without tertiary education     

• Good interpersonal & communications skills (written and verbal)

Computer skills and knowledge of Microsoft Office (Excel, Outlook, and Project)

·         Conduct presentations to promote and sell Caterpillar products, parts and services through our branch.

·         Quote customers for all parts and service work and follow up on same.

·         Follow-up on service repairs being conducted in our shop with the supervisors, especially quoted jobs.

·         Promote the services offered by the company including component repairs, field services and maintenance contracts.

·         Maintain relationship with MACORP marketing staff for promotional input on Caterpillar products through our Dealership.

·         Handle customer disputes in a fair and equitable manner; follow up on any customer issues.

·         Plan and execute visits to customers’ locations both in the interior and office using OLGA information as a guide.

·         Ensure that the monthly sales budget of the branch is met.

·         Ensure there is always adequate inventory.