Warehouse Porter

The frequency and nature of unresolved legitimate service complaints from customers are minimized

Goods/ Items are delivered promptly

A satisfactory working relationship is encouraged and developed with all employees are adapted and guided by group and company values

A sound secondary education

One (1) year experience working in a warehouse/distribution environment

Knowledge of how to handle goods/products safely

Time management to ensure deliveries are made on schedule

Physical ability to load and unload goods/items

Ability to follow instructions and achieve tasks within assigned timeframes

Check/verify the goods/items that are loaded in the respective delivery truck(s) you are assigned to ensure customers receive their correct orders

Handle customer's orders with due care to ensure that the quality of the product is not compromised

Ensure customer's products are off-loaded on time

Seek feedback on provided services and customer complaints to warehouse managers promptly

For any query for credit and return communicate with the Warehouse manager

Report to the warehouse manager(s) any shortage/ extra items/products delivered to customers

Verify the offloading of items delivered in the presence of the customers to ensure the items received by the customers are as stated on the invoice/delivery note.

Ensure the customer signs off as received for products/ items delivered

Ensure payments collected is the same as stated on the invoice

Inform customers about new products and services

Assist driver in keeping vehicles that you are stationed on cleaned, properly maintained, and fueled

Assist in offloading stocks/items/products from containers( products received from suppliers) into the warehouse as required

Perform other duties that may be required to enhance the operations of the company