IT Assistant


Job Location



The IT Assistant is responsible for supporting the Technical Support Manager in the execution IT solutions in the Organization.


  • Associate degree in computer Science or information Technology or equivalent certifications

  • 2-4 Years in a similar field

  • Must be competent and experience in Microsoft Office, application, computer repairs, LAN/WAN and router configuration, VPN, IP, TCP/IP, Command line, CAT5 wiring, COAX wiring, basic electricity, network configuration, network topologies.

  • Ability to read, analyze and interpret technical procedures and journals.

  • ability to apply proper reasoning.

  • Ability to calculate figures and amount such as discount interest.

  • must have valid driver's license and owned vehicle.

  • must be able to lift and move at least 40lbs.


  • Provides direct, remote control and telephone support to laptop, Mobile and PC users.

  • Supported software includes Windows OS, MS Office as well as any other applications the Organization uses or

  • may implement in future.

  • Installs, configure, maintain, upgrades and troubleshoots various Company supported software.

  • Installs, Troubleshoot LAN and WAN network connectivity issues and Firewall and Router devices.

  • Assist in managing and monitor antivirus software.

  • Install, configure and maintain Wireless network infrastructure and barcode scanners.

  • Provide support for IP based telephone systems, Laser and Label printer systems.

  • Create and maintain system documentation and proactively share this information with the team members.

  • Upgrades and troubleshoots PC, laptops, PDA hardware, peripherals, cellphones and security cameras.

  • Assists in facilitating the configuration and initial setup of mobile devices and assigning and re-assigning of same

  • to team members, as needed

  • Performs routine preventive and corrective services on desktop and mobile devices including, but not limited to,

  • drivers, BIOS, software and firmware updates.

  • Ships, tracks, and receives purchased equipment, equipment sent to other LPK offices and /or offsite for repairs.

  • Assists with the management of network equipment, servers, printers and other peripherals, internet connectivity.

  • and modem pools and facilitates correction of problems and replacement of hardware as required.

  • Monitors printer systems and supplies, including toner cartridges, ribbons, and orders replacements as required.

  • Confirms equipment security (locked cabinets, etc.) and maintains a clean, uncluttered work environment in all.

  • technology centers (computer room, server racks, telephone closets)

  • Assists with computer system replacements, upgrades, expansion and maintenance projects as required.

  • Performs research for computer and software related purchases. Obtains quotations and specifications from

  • various vendors and Internet sites.

  • Assists with I.T. projects on an as needed basis.

  • Coordinates vendor and consultant visits.

  • Assist with upkeep of company's website, as needed.

  • Keep up to date equipment inventory and documentation.

  • Performs training for end-users as needed.

A Job By

Laparkan Trading Limited


Laparkan is committed to ensuring total customer satisfaction by providing quality service and Making a Difference in the lives of our employees and our communities.

More jobs by Laparkan Trading Limited