Senior Shop Supervisor

fulltime

Job Location

Covent Garden, East Bank of Demerara

Description

Ensure that the shop jobs are executed upon the requests made by external and internal customers following the manufacturer’s guidelines, ensuring customer satisfaction throughout, delivering services on time, high level of quality and proper feedback.

Requirements

  • Degree in Mechanical or Electrical Engineering from a recognized Technical Institution OR at least 3 years’ experience.

  • Diploma in Mechanical or Electrical Engineering from a recognized Technical Institution.

  • At least 5-10 years’ experience as a technician/mechanic

  • Good communication, analytical and organizational skills, with a strong customer service focus.

  • Previous experience with CAT machinery would be an asset.

Responsibilities

·         Receive customer requests and process the requirements

·         Generate the scheduling for jobs and assign the resources for the execution of the job.

·         Perform follow up on Jobs in-process until completion

·         Communicate or escalate any technical problems to the Workshop Superintendent or Technical Communicator

·         Prepare technical report for all Jobs following the procedure and format outlined

·         Follow up until invoicing/closing of work order.

·         Oversee technicians and provide appropriate supervision

A Job By

Machinery Corporation of Guyana Ltd.

Overview

Machinery Corporation of Guyana Limited (MACORP) was founded in 1993 by GECOLSA a well known CATERPILLAR dealer in South America with operations in Colombia, Bahamas and some other countries with related businesses. MACORP was established by being awarded by CATERPILLAR as the only Authorized Caterpillar Dealer in Guyana. The bid of MACORP was selected from several other Companies’ bids. Companies with long and proven experience as dealers of CATERPILLAR and other manufacturers’ product line of heavy equipment. In 2018, MACORP celebrated 25 years of service to Guyana. Through all its years of operation in Guyana, MACORP has been very active in the country’s development, contributing directly with technical support and equipment supply to the most important productive sectors – Mining, Agriculture, Road construction, basic industry, Marine, Forestry and Electric Power Generation.

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