SKILLEDGUYANESE.COM IT Specialist
Job Location
Description
The IT Specialist provides day-to-day technical support to employees, ensuring that hardware, software, and network systems operate efficiently. This role focuses on first-level troubleshooting and routine support the installation and maintenance of networks and CCTV systems IT tasks.
Requirements
IT certificate, diploma, or equivalent training.
1–2+ years in technical support (preferred).
Basic understanding of Windows OS, networking, and troubleshooting.
Ability to install software and configure devices.
Strong customer service and communication.
Willingness to learn and follow IT procedures.
Experience or exposure to networking and CCTV systems
Previous internship or entry-level IT support experience
Responsibilities
Provide first-level helpdesk support to employees.
Troubleshoot basic hardware, software, and network issues.
Install and configure computers, printers, and approved software.
Assist with user account setup, password resets, and access issues.
Maintain IT equipment logs and inventory records.
Escalate complex problems to the Senior IT Specialist.
Elite Protection Services
Overview
Elite Group of Companies is a diverse organization comprising multiple companies that provide a wide range of professional services and business solutions tailored to meet the unique needs of individuals, businesses, and agencies. With a strong commitment to excellence, professionalism, and innovation, the group operates across multiple sectors, delivering high-quality services designed to support growth, efficiency, safety, and long-term success for its clients and partners.