We are looking for enthusiastic and customer-focused Promotional Assistants to support the launch of our client's new fast-food ordering and delivery app. This is a temporary, position lasting 3 months for the duration of the promotional campaign. The primary responsibility is to engage customers in-store, encourage them to download the app, assist them with registration, and guide them through completing their first transaction.
Previous customer service experience.
Friendly, outgoing, and confident personality.
Excellent communication and interpersonal skills.
Comfortable approaching and engaging customers.
Basic knowledge of smartphones and mobile applications.
Strong teamwork skills and willingness to collaborate with store staff.
Reliable, punctual, and target driven.
Sales or promotional experience is an advantage but not required.
Actively engage customers visiting the restaurant in a friendly and professional manner.
Promote the features and benefits of the client's ordering and delivery app.
Assist customers with downloading and registering on the app using their smartphones.
Encourage and support customers in placing their first order through the app.
Answer basic questions about the app and its features.
Meet daily and weekly sign-up and transaction targets.
Accurately record app downloads, registrations, and completed transactions.
Work collaboratively with the restaurant team to ensure a positive customer experience.
Always represent the company and client professionally.