IT Technician

In this role, the successful individual will protect our critical information, systems, and assets, build solutions, implement new software and hardware, provide training, and assist in the development of an overall IT strategy. From early on, you’ll help empower our breakthrough innovations, be given challenging assignments, lead initiatives, and take ownership and responsibility. And, you’ll receive world-class training to help you become a leader in your field. Our ideal candidate will be passionate about applying their skills to technology-based business model that creates real-world solutions for the world

Objectives of this Role

Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware

Own projects, solutions, and key responsibilities within a larger business initiative

Handle business-critical IT tasks and systems that provide commercial advantage in a global marketplace

Enable faster and smarter business processes and implement analytics for meaningful insights

Nurture dependable IT infrastructure and networking that’s always up and running

Partner with internal and external partners to communicate project status, activities, and achievements

Bachelor’s degree in technology or computer science

Proven work experience in IT

Experience with or knowledge of programming languages and operating systems; current equipment and technologies, enterprise backup and recovery procedures, system performance-monitoring tools, active directories, virtualization, HTTP traffic, content delivery, and caching

Experience in project management, application design and integration, and cloud computing (specifically Microsoft Azure)

Expertise in creating, analyzing, and repairing large-scale distributed systems

Creating volumes, assigning to servers and remote replication

Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly

Monitor datacenter health using preexisting management tools and respond to hardware issues as they arise; help build, test, and maintain new servers as needed

Maintain internal infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments

Interact with the help desk and other teams to assist in troubleshooting, identify root cause, and provide technical support when needed

Perform routine/scheduled audits of the systems, including all backups