Position: Store Administrator
Department: Sales
Reports to: Store Manager
Purpose:
The incumbent is responsible for the general administration of the branch operations and its employees. The Store Administrator will provide support to the Store Manager by supplying relevant, concise and timely information that will assist in the day-to-day operational issues surrounding the efficient running of a branch. He/she will ensure that customers receive service beyond their expectations.
An Associate Degree and/or Diploma in Business Management or any other related field.
Five (5) GCE/CXC/CSEC Ordinary level passes including Mathematics and English Language.
A minimum of two (2) years’ experience in an administrative environment.
Organised, self-confident, motivated, goal-oriented, persistent and committed, able to cope well in fast-paced, dynamic environments.
Excellent written and oral communication and interpersonal skills.
Computer literacy skills.
Administrative skills and decision-making skills.
Strong leadership skills
Ability to work without close supervision.
Analyses systems, policies and procedures as they apply to collecting and safeguarding the company’s monies; recommends and implements changes as necessary and actively actions all management reports on a timely basis to increase delivered sales.
Adhere to all document retention activities which includes verifying documents before filing, ensuring equipment and stationery are appropriately utilized and ordered, monitoring petty cash disbursements and ensuring that the store is prepared prior to the Company’s physical stock count.
Reviews contracts and works closely with the Credit Bureau when preparing the credit sanctioning report in order to monitor cancellation on all credit sales, update filing and action incomplete screens.
Issues monthly attendances records, lateness report, pay sheets for temporary staff and prepares vouchers for payments; and maintains a register for goods on/off loan and voluntary surrenders.
Liaises with the Technical Services Department on pending service requests to ensure completion of all jobs, follows up with customers to ensure items are collected on a timely basis and informs Store Manager on items not collected within a 14 day period so that a list can be forwarded to Service Department for action.
Manages the cash flow/money of the sales team re: overs and shorts explanations, compliance to cash shortage policy, sweeping of tills, bank deposits and all other related cashiering duties and submits cashiers’ reconciliation to Head Office on a timely basis.
Works with team in handling after-sales service to customers, inclusive of repairs to items or replacement if necessary to ensure that customers consistently receive service that exceeds their expectations.
Unicomer is a dynamic and fast-paced retail organization. We are part of an Extraordinary Group with more than 24 years of experience improving people's quality of life with products and financial services in 21 countries in Latin America, the Caribbean and the United States; operating in more than 1,270 points of sale with more than 25 commercial brands. Our established brands within the Caribbean include Courts, Optical, Ready Finance, Radio Shack and Lucky Dollar. We stand out for innovating financial products, providing opportunities to millions of people and promoting financial inclusion. We focus our efforts on offering solutions to clients and communities for a sustainable economic growth. Our priority is to place our customers at the center, by providing them with the best products and financial services experience through physical stores and digital channels. We are unique, we are Unicomer!