The Receptionist Key duties include guest check-in/check-out, handling reservations and inquiries, daily sales recording. The role requires strong customer service skills, attention to detail, and basic accounting knowledge to ensure the smooth operation of the hotel, restaurant, and bar.
2 years of hospitality or clerical experience preferred.
Receptionist Duties:
Greet guests professionally and manage check-in/check-out procedures.
Handle room, restaurant, and bar reservations.
Answer phone calls and respond to email inquiries.
Assist with guest requests, complaints, and provide information about hotel services.
Maintain a clean and organized front desk area.
Communicate guest needs to housekeeping.