Customer Service Representative (Full-time)

Our client is expanding its Orders & Delivery Call Center and is accepting applications from enthusiastic and reliable individuals to join the team as full-time employees.

In this remote role, you will be the friendly voice of the company's brand, ensuring a seamless and positive ordering experience for customers. If you enjoy talking to people, following simple steps, and delivering great service - this role is for you. If you are committed and dependable, we want to hear from you!

This is a fantastic opportunity for anyone looking for the convenience of working from home.

• A friendly and enthusiastic personality with a genuine desire to help others

• Excellent verbal communication, active listening skills and attentive to details

• Basic computer proficiency and the ability to learn new software

• Reliable internet connection and a quiet place to take calls

• Availability to work flexible shifts (including evenings, weekends or holidays, if needed)

• Ability to work independently and manage time effectively in a remote setting

• Previous experience in a customer service or call center role is an asset, but not required

• Professionally and courteously answer incoming calls from customers

• Provide warm, helpful, and professional customer care

• Provide information about the company's menu, including daily specials and promotions

• Accurately and efficiently take customer orders

• Confirm order details and send orders to the fulfilment team

• Ensure every caller feels heard, helped, and appreciated

That’s it. No selling. No cold calls. No complicated systems.