Sales/Customer Service Specialist

fulltime

Job Location

Remote

Description

We are seeking a dedicated Customer Service Specialist to join our dynamic team. In this role, you will be responsible for providing top-notch customer support, addressing inquiries, resolving issues, and ensuring an excellent customer experience. This position requires strong communication skills and a passion for helping others.

Requirements

- High school diploma or equivalent; bachelor's degree preferred.

- Proven experience in customer service or related field.

- Excellent verbal and written communication skills.

- Strong problem-solving abilities and attention to detail.

- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

- Proficiency in using customer service software and tools.

Responsibilities

- Respond promptly to customer inquiries via phone, email, and chat.

- Provide accurate information about products and services.

- Resolve customer complaints efficiently and professionally.

- Maintain detailed and accurate records of customer interactions.

- Collaborate with other team members to improve customer service processes.


A Job By

G Assist Guyana

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