Training and Development Coordinator


Job Location

Turkeyen, Georgetown


Overall Responsibilities: 

The Training Specialist develops and administers specialized training courses (internally or in the cooperation with the external training vendor). The training and development specialist has a portfolio of training courses and finds the best way for the development and training of employees in the business unit.


Job Requirements/Specifications

Education:    Bachelor’s degree in training and development, human resources, education, or instructional design; a degree in business administration or a social science, such as educational or organizational psychology will be an asset.

 Background in information technology or computer science is desirable.

Experience:   Minimum 5 years’ experience as a Training and Development Specialist in the Retail Industry or in a similar capacity.


The position shall cover the following areas:

1.       Design the Training and Development Program of MCG/Giftland in coordination with the HR Manager

2.      Translate requirements into trainings that will groom employees for the next step of their career path

3.      Implement the training cycle from training needs assessment to transfer of training

4.      Develop or oversee the production of handouts, instructional materials, aids and manuals

5.      Direct structured learning experiences and monitor their quality results

6.      Acclimate new hires to the business and conduct orientation sessions

7.      Deliver training courses

8.     Assess training effectiveness to ensure incorporation of taught skills and techniques into employees work behaviour

9.      Periodically evaluate ongoing programs to ensure that they reflect any changes

10.  Create policies on Scholarships and Study Aids and monitor career path of employees

11.   Establish assessment systems and coordinate development through job enlargement, job enrichment, job re-engineering, job rotation and other similar movements.

12.  Develop and implement mentoring and coaching approaches to development

13.  Draft a Training Manual through drafting modules based on various training techniques

14.  Create the succession planning for the company, both MCG and Giftland.

15.   Lead the HR team in the integration, orientation, and induction of newly hired employees.

16.  Keep abreast of the new trends and tools in employee development

A Job By

Giftland Office Max


Giftland OfficeMax is the leading Department Store in Guyana with over fifteen individual Departments. Our daily operation is represented by over 190 employees. Giftland is committed to excellence through providing exceptional customer service, competitive prices and a wide variety of quality products. In 2015, Giftland opened a Mall which features over 140 different concessions including the largest Sports, Electronics, Stationery & Office Supplies stores in Guyana and the Caribbean. There are 8 Multiplex Theatre, Video Arcades, Beauty Salons, Health & Nutrition Stores, Barber Shops, a Jewelry Store, ATMs and many more amenities.
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